Terms & Conditions

Payment Methods

We use RBS WorldPay for processing your credit and or debit card details. Payments are accepted in Sterling only.

All orders must be pre-paid in full before dispatch.

The following credit / debit cards are accepted by us:

Credit Cards accepted by Hi Kalibre

Title of the goods does not pass until payment has been made in full.

Postage & Packing Charges
Delivery Charges will be calculated at time of order.

ALL PARCELS require a signature upon delivery. Customers who are not available to sign for goods or who are not in when a carrier calls may incur a redelivery surcharge, if the goods are returned to us by our nominated carrier un delivered a restocking charge of 20% will be applied to the goods returned and the original delivery charge will not be refunded.

Delivery of Goods
Every effort will be made to dispatch the goods as soon as possible after your order has been accepted by us.

Please note we use a variety of carriers to try and ensure that the best possible service and price are achieved. We cannot guarantee delivery times as stated by Royal Mail or any other carrier service and we do not guarantee next day delivery unless you specifically ask for this service by phone.

Larger items may at times, be sent direct from the manufacture this is due to the weight and size restrictions that are placed on us by some of the carriers we use.

Hi Kalibre Motorsport Supplies will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

No liability will be accepted for damages or shortages in delivery unless the carriers delivery sheet is endorsed "Parcels received damaged / open / missing".

Written notice of any such endorsement must also be advised to ourselves and the carrier on the day of delivery.

Non delivery must be advised ASAP by phone or e-mail.

Overseas Customers
At present we are only able to deliver certain items to the following destinations

Australia, Belgium, Canada, Denmark, Finland, France, Germany, Ireland (Republic), Italy, Netherlands, New Zealand, Poland, Portugal, Spain, Sweden, USA

Delivery to these destinations will be made by using either of the following services

Royal Mail International Signed For Airmail Packets 5-Day Service
This is an Airmail service available to certain destinations only. Packets sent using this service need to be signed for on delivery

Royal Mail Airsure Packets 3-Day Service
This is a accelerated Airmail service available to certain destinations only, your packet will be put on the first available flight to its country of destination and the item will be tracked electronically to the point of delivery and will require a signature upon delivery.

Delivery standards vary from country to country, so we are unable to guarantee delivery times as stated by our nominated carrier.

Refund Policy
Goods can be returned within seven days of receipt. Payment will be refunded when the goods are returned based on the following:

Return of Goods
Returns must be authorised in writing by us and counter agreed by the customer in writing before any goods are send back.

Goods must be returned to us carriage/postage paid and in a saleable condition.

We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of posting etc, you may require it in the event of a claim with your carrier.

Refunds are based on the original invoice value, (copy to be enclosed with return) less an allowance for

i) any missing parts.
ii) any damage caused to the goods being returned.
iii) any damage to the packaging that the goods were originally supplied in.

A restocking charge will be applied by us on any correctly supplied order returned for a refrund.

Delivery and or carriage charges can not be refunded on any returned goods.

Refunds will not be allowed against any unauthorised returns or for any obsolete or discontinued goods.

Privacy Policy
We guarantee that we do not share any information that you give us with any third party.